VoIP Overview

 

This course is designed to provide technically knowledged people with an overview of the technologies and equipment required to implement VoIP as well as introduce some of the system design considerations and some of the organisational opportunities and benefits of VoIP. Ideally participants will understand basic operations at OSI layers 2 and 3. You will learn:

 

·  Topology of VoIP installations

·  Call Set-up process

·  QoS considerations

·  Outline of the type of services offered by converged VoIP

 

 VoIP  Overview 2008

Day

Time

Hours / Week

Dates

Wednesday

6:00 pm – 9:00 pm

3

August 6 – August 27

Wednesday

6:00 pm – 9:00 pm

3

October 27 – November 12

Fees:  $240.00 – includes 12 hours tuition

 

 

Introduction to Call Manager

Voice over IP (VoIP) (more recently referred to as IP Telephony) is a modern natural application of IP. The number of actual installations of IP Telephony has significantly increased in recent times. This program will thoroughly cover most aspects of Cisco's Call Manager software, effectively a PBX for IP Telephony. During the program the student will develop a solid understanding of Call Manager, its installation and Hardware requirements, revision of telephony call setup, H323 SIP protocols, features and restrictions of Call Manager, Telephone feature sets, Setup and verification and Troubleshooting. To gain maximum benefit from this program the student needs to have completed the VoIP Overview program or be very aware of principles of basic telephony and QoS fundamentals.

Basic knowledge of VoIP or the completion of the VoIP Overview Course is recommended.

Introduction to Call Manager 2008

Day

Time

Hours / Week

Dates

Monday

6:00 pm – 10:00 pm

4

October 6 – December 8

Fees:  $960.00 – includes 40 hours tuition

 

 

 

IP Telephony


The IP Telephony course provides an introduction to converged voice and data networks as well as the challenges faced by its various technologies. The course presents Cisco solutions and implementation considerations to address those challenges. Students will learn about Cisco Call Manager Express (CCME), architecture, components, functionality and features. They will also learn some Voice over IP (VoIP) and Quality of Service (QoS) technologies and apply them to the CCME environment.  Suggested training, for the Cisco IP Communications Express Specialist industry certification. Completion of Cisco Academy CCNA course, current CCNA certification or equivalent industry experience is a pre-requisite for this course.

 

 IP Telephony 2008

Day

Time

Hours / Week

Dates

Monday

6:00 pm – 10:00 pm

4

July 14 – September 15

Fees:  $640.00 – includes 40 hours tuition

 



 

 

The IP Quality of Service (QOS)

In this course, students will learn about Quality of Service (QoS) technologies and how they relate to IP traffic in a Cisco Voice over IP environment.

Topics covered include

IP QoS Fundamentals, IP QoS Components, Modular QoS CLI and Auto-QoS, Classification and Marking, Congestion Management Methods, Congestion Avoidance Methods, Traffic Policing and Shaping, Link Efficiency Mechanisms and QoS Best Practices.

Suggested training for people looking to take the Cisco CCIP, CCVP, IP Telephony Design Specialist, IP Telephony Express Specialist, IP Telephony Operations Specialist, and IP Telephony Support Specialist industry certifications.

Completion of Cisco academy CCNA course, current CCNA certification or equivalent industry experience is a pre-requisite for this course. 

 

 IP (QoS) 2008

Day

Time

Hours / Week

Dates

 

 

 

 

Fees:  $985.00 – includes 60 hours tuition

 

Enquiries

 

Telephone:
E-mail
Margaret

9286 9849
ICT@bhtafe.edu.au

Register by Phone:  1300-36-34-30

Enrol On-Line: www.bhtafe.edu.au/shortcourses

Refund and Transfers

 

  • Applications for refunds and transfers will be accepted if a request is received at least five (5) working days prior to date of course commencement.  (A standard handling charge of $30 will apply for all transfers.  There will be a 25% administration fee for all withdrawals from a course).  A full refund is given only if the class is cancelled.
  • No refunds once course has commenced.
  • When requesting a refund over the telephone please ask for a Refund Verification Number for your reference.